Shipping policy

SHIPPING POLICY

At First Sparkle, we carefully prepare and ship every order to our customers.

Shipping Locations

We currently ship orders from Turkey to customers in the United States.

Order Processing

Orders are processed after payment has been successfully received.

Please allow reasonable processing time before your order is handed to the shipping carrier.

You will receive shipping information and tracking details when available.

Delivery Times

Delivery times may vary depending on the shipping destination, shipping carrier, customs processing, weather, holidays, and other circumstances outside our control.

The estimated delivery time available at checkout is an estimate and is not a guaranteed delivery date.

Customs, Duties, and Import Fees

Orders shipped internationally may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Any applicable customs duties, import taxes, or other charges that are not included at checkout are the responsibility of the customer.

First Sparkle does not control customs processing times or fees charged by customs authorities.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address during checkout.

First Sparkle is not responsible for delays or additional costs resulting from an incorrect or incomplete shipping address provided by the customer.

Lost or Delayed Packages

If your order appears to be delayed or has not arrived within the expected delivery period, please contact us at:

nice.shirt1@outlook.com

We will review the available tracking information and assist you with the next steps.

If a package is confirmed as lost by the shipping carrier, we will work with the customer and carrier to determine the appropriate resolution.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible at:

nice.shirt1@outlook.com

Please provide your order number and photographs of the package and the damaged product.

We will review the situation and provide further instructions.

Contact Us

If you have questions about shipping, please contact us:

First Sparkle

Email: nice.shirt1@outlook.com

Website: www.firstsparklefashion.com